Frequently Asked Questions
Q: Where are your Crystals from?
Our crystal vendors are based in Canada, and source their crystals from all over the world (Brazil, India, Uruguay, Peru, Namibia, China, Zimbabwe, Madagascar, and South Africa). All vendors are dedicated to ethical sourcing and mining practices.
Q: How do I cleanse my Crystals?
Crystals have many ways to be cleansed and recharged. Please reference our Crystal Care Guide.
Q: How do I store my Crystals?
Crystals can be stored based on your own preference. Store in bowls, dishes, or vases around your home. Carry them with you in pouches, pendant cages, or in your pocket! If using for meditation, you can set them up in crystal grids to display in your space.
Q: Does the size of the Crystal affect my intention?
Absolutely not! Every crystal, no matter the shape, size, or colour, can elevate your energy and intentions.
Q: Why does my Crystal not match the image?
As Crystals are naturally formed, we cannot guarantee that all Crystals will look alike. The images used on our site are stones we carry, but unless stated otherwise, you will not receive the exact Crystal in the image. You WILL receive the exact Crystal type mentioned.
The natural shapes and sizes will always vary, even with a carving. Colours and shades will also vary depending on the quality, and the environment in which it formed.
If you have any more questions, please contact us at info@lunarsparks.ca.
Q: How long will shipping take?
Please allow 2-3 business days to receive your shipping notice. We ship with Canada Post.
Q: Can I return or exchange?
At this time, we are only accepting returns. No exchanges. Please contact us within 14 days of receiving your order, info@lunarsparks.ca. Thrifted Treasures are all FINAL sale.
Disclaimer: The use of crystals and stones is a spiritual practice intended to support personal intention and connection to the Earth’s energies. We make no medical claims and do not guarantee outcomes related to physical or mental well-being. Crystals should not be used as a substitute for professional medical advice, diagnosis, or treatment.